") describes how and when Complete Athlete, LLC ("Complete Athlete
", or "our
") collects, uses, maintains, and shares information when you use the Complete Athlete app, our affiliated network of websites (including any versions optimized for viewing on wireless or mobile devices), SMS, APIs, email notifications, all versions of mobile applications published by Complete Athlete; all text, graphics, photographs, images, sounds, audiovisual moving images and/or video, and illustrations on the Complete Athlete app; and all other interactive features, services, and communications provided by Complete Athlete apps (collectively, the "Services
INFORMATION COLLECTION AND USE
Complete Athlete collects and uses information we receive to provide, measure, and improve our Services over time. We may also share or disclose your information, including Personal Information, for purposes required or authorized by or under applicable law.
Basic Account and Contact Information.
You must register to create an account in order to broadcast and consume most Content. When you choose to create or update an account, you must provide access credentials (such as your name and password), Personal Information (including your name, address, e-mail address, and profile picture), and other information. Please note that if you do not provide us with such information, then we may not be able to register you, in which case you may not have full access to the Services offered by Complete Athlete. On the Services, your profile picture and name are listed publicly. Any use of the Services including searching and viewing profile pages will require registration.
If you contact us, we may keep your message, e-mail address, and contact information to respond to your customer service request. We routinely destroy Personal Information that is no longer required for the purposes described herein, in accordance with applicable laws.
Content, Following, Profile and other Public Information.
Your Personal Information will be shared with the Authors of books that you purchase from Complete Athlete. Authors will also receive information regarding how you consumed Content including the language, country, and time zone associated with your account, your comments on the book(s) or Content, passages in the book(s) or the Content you mark as favorites or share, the frequency and duration of your reading activities, and other information that result from your use of the Services.
If you create a user profile, you should be aware that any information you provide as part of your Profile Information will be publically available to all Users. Complete Athlete cannot protect the privacy of any information you share in your profile. When you share Profile Information via the Services, you should think carefully about what you are making public. Users can search the list of user profiles based on selected search criteria.
Any User may use the Services to "Follow" you by making a "follow request" to you. If you accept the follow request, any message, announcement or posting that you make via your profile page on the Services will be received by any other User that is following you. You may also exchange private emails with other individual Users that you are following or that are following you. You may decline the follow request and the declined User will not receive any message, announcement or posting that you make via your profile page on the Services. You may also reverse a previously approved follow request and the declined User will no longer receive any message, announcement or posting that you make via your profile page on the Services. Complete Athlete cannot protect the privacy of any information you share with anyone that is following you. When you share information with followers via the Services, you should think carefully about what you are making public.
Each book in the Complete Athlete series of books includes an integrated chatroom function that allows a User of a particular book in the Complete Athlete series of books to exchange chatroom content with the Author of the particular book in the Complete Athlete series of books and with other Users reading the same book in the Complete Athlete series of books. Your name will be visible to other Users when you interact on our chat feature. Complete Athlete cannot protect the privacy of any information you share on our chat feature. When you share information or comment via the Services, you should think carefully about what you are making public.
We may use your Submitted Content or Content that you view and related information to make inferences, such as topics of interest, and to customize the Content we show you. Our default is to make your Submitted Content and information you provide through the Services available to authors and other Users in accordance with the stated policies for as long as you do not delete it. The Services broadly and instantly disseminate your Submitted Content and Profile Information to authors and a wide range of Users, and we may not or cannot limit or control their behavior.
INFORMATION SHARING AND DISCLOSURE
Complete Athlete uses and shares your information, including Personal Information, in the following circumstances:
Legal Requests and Harm.
- comply with a law, regulation, legal process, or governmental request;
- protect the safety of any person including to prevent death or imminent bodily harm;
- detect, prevent, and address fraud, security, or technical issues; or
- protect Complete Athlete's rights or property.
We have the right to provide a User's billing, account, or use records, and related information in response to lawful process, court orders, subpoenas, witness summons, or warrants, or to protect our rights, customers, or business.
Business Transfers and Affiliates.
Aggregated and Anonymized Data.
" is data derived from Personal Information that you or other Users have provided to Complete Athlete but containing no personal identifier. Complete Athlete maintains sole ownership to the aggregation of any Anonymized Data and may use Anonymized Data at the sole discretion of Complete Athlete, including transferring, conveying, selling, manipulating and otherwise using such Anonymized Data. We may share or disclose aggregate and Anonymized Data about you with any party for any reason. We do not consider aggregated and Anonymized Data to be Personal Information.
Complete Athlete may also share or disclose your information, including Personal Information, for purposes required or authorized by or under applicable law.
ACCESSING AND MODIFYING YOUR INFORMATION
Modifying Your Information.
We take reasonable steps to ensure that any Personal Information in our custody is accurate and up-to-date for the purposes for which the Personal Information is to be used by us. In most instances, we rely on Users to notify us of any changes to their Personal Information. To this end, if you are a registered User, we provide you with tools and account settings to access, correct, delete, or modify some of the Personal Information, such as name and password, that you provide to us and which is associated with your account. Upon written request to Help@MyCompleteAthlete.com
you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to that Personal Information.
RETENTION OF PERSONAL INFORMATION
Destruction of Personal Information.
We routinely destroy Personal Information that is no longer required for the purposes described herein, in accordance with applicable laws.
Electronic Communications. By using the Services or providing information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on the Services or sending an e-mail. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at Help@MyCompleteAthlete.com
COMPLETE ATHLETE'S POLICY TOWARD CHILDREN
Our Services are not directed to persons under thirteen (13), or the equivalent minimum age in the relevant jurisdiction, without parental consent. We do not knowingly collect Personal Information from children under thirteen (13) or the equivalent minimum age in the relevant jurisdiction. If we become aware that a child under thirteen (13) or the equivalent minimum age in the relevant jurisdiction has provided us with Personal Information, we will take steps to remove such Personal Information and terminate the child's account. If you become aware that your child has provided us with Personal Information without your consent, please contact us at Help@MyCompleteAthlete.com
Please contact us (using the contact details below) if you have any concerns or complaints about the manner in which we have collected or handled your information. We will inquire into your complaint and respond to you within a reasonable period. If you are not satisfied with our response, you can contact us to discuss your concerns or lodge a complaint with the applicable privacy regulator.
You have the following rights:
- the right to ask us to provide you with copies of Personal Information that we hold about you at any time, subject to a fee specified by law; and
- the right to ask us to update and correct any out-of-date or incorrect Personal Information that we hold about you free of charge.
If you wish to exercise any of the above rights, please contact us at Help@MyCompleteAthlete.com
Last Updated: March 31, 2017